Privacy Policy

Effective Date: 3rd March 2026
Last Updated: 3rd March 2026

SJS Flooring Ltd is committed to protecting and respecting your privacy.

This Privacy Policy explains how we collect, use and protect your personal information when you visit our website or contact us regarding our commercial flooring services.


1. Who We Are

SJS Flooring Ltd
Craven Park Enterprise Centre
Poorhouse Lane
Hull
HU9 5HE

Telephone: 01482 229511
Email: info@sjsflooring.co.uk
Company No. 06594168

For the purposes of data protection law, SJS Flooring Ltd is the Data Controller.


2. What Information We Collect

When you contact us via our website contact form, we may collect:

  • Your name

  • Company name (if provided)

  • Email address

  • Telephone number

  • Project location

  • Details of your enquiry

We only collect information necessary to respond to your enquiry and provide our services.


3. How We Use Your Information

We use your information to:

  • Respond to your enquiry

  • Provide quotations

  • Communicate regarding your flooring project

  • Maintain internal records

We do not sell, rent or share your personal data for marketing purposes.


4. Lawful Basis for Processing

Under UK GDPR, our lawful basis for processing your data is:

Legitimate Interest – to respond to enquiries and provide commercial flooring services requested by you.

Where required, we may rely on Contractual Necessity if you engage us to provide services.


5. How Your Data Is Stored

  • Website hosted via SiteGround

  • Enquiry emails delivered via Karoo email services

  • Data is not stored in external CRM systems

  • No marketing databases are maintained

We take reasonable technical and organisational measures to protect your information.


6. Website Analytics & Tracking

Our website uses:

Google Analytics 4 (GA4)

To understand website usage and improve performance.

Google Tag Manager (GTM)

To manage website tracking scripts.

These services may collect anonymised data such as:

  • IP address (anonymised where applicable)

  • Browser type

  • Device information

  • Pages visited

  • Time spent on site

This data does not personally identify you.


7. Google reCAPTCHA

We use Google reCAPTCHA on our contact forms to protect against spam and abuse.

reCAPTCHA may collect:

  • IP address

  • Mouse movements

  • Browser information

This is processed by Google in accordance with their Privacy Policy.


8. Data Retention

We retain enquiry data only as long as necessary to:

  • Respond to your enquiry

  • Provide services

  • Comply with legal obligations

If no ongoing business relationship exists, data may be deleted after a reasonable period.


9. Your Rights Under UK GDPR

You have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate information

  • Request deletion of your data

  • Object to processing

  • Lodge a complaint with the Information Commissioner’s Office (ICO)

ICO Website: https://ico.org.uk


10. Contacting Us About Your Data

If you have any questions regarding this Privacy Policy or how we handle your data, please contact:

Email: info@sjsflooring.co.uk
Telephone: 01482 229511